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order cancellation — AustraIPTV

Need help with order cancellation at AustraIPTV? This page explains how to cancel quickly, how to undo an accidental cancellation, and how to confirm your order cancellation .

How can I cancel an order?

You can start your order cancellation directly from your confirmation email within 60 minutes. Open your email and scroll to the “Changed your mind?” section. If more than 60 minutes have passed, email support@austraiptv.com and we’ll help you find the best alternative solution for your order cancellation .

I accidentally canceled my order, can I resume it?

If you canceled on the website but changed your mind, the simplest path is to place a new order during checkout. For any questions about order cancellation , email support@austraiptv.com.

I canceled my order, but I’m not sure it worked. Can you confirm?

If you used the link in your order confirmation email to request order cancellation , you’ll receive a follow‑up email once the cancellation is successful. If you haven’t received it, contact support@austraiptv.com (include your original order number) and we’ll verify the status of your order cancellation .

I don’t see the option to cancel myself! How can I cancel my order?

If your order includes a gift card, please email support@austraiptv.com as soon as possible. Include your order number and your order cancellation request (cancellation or change) so we can assist promptly.

Need help with order cancellation at AustraIPTV?

Our team can guide you through any order cancellation case.

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