FAQ — AustraIPTV
Welcome to the AustraIPTV FAQ . Here are the most common questions about subscriptions, devices, payments, and service quality. If you don’t find your answer, our team is just one message away.
What criteria should I consider when choosing an AustraIPTV service?
Check the stability of live streams. Number of channels, device compatibility, easy installation, responsive support, and affordable prices are all key factors.
Can I subscribe to AustraIPTV without satellite?
Yes. AustraIPTV works with any stable internet connection. For best results, use a fast connection.
Do you offer a refund?
Yes, AustraIPTV has a 7-day refund policy. If you’re not satisfied, request a refund within seven days.
Do you provide an EPG (Electronic Program Guide)?
Yes, EPG is available for around 80% of channels. Contact us if you notice any issue.
How much bandwidth does AustraIPTV use?
We use H264 technology for best quality and compression. Streams average 8 Mbps. Minimum speed: 16 Mbps (30 Mbps for HD).
How can I stabilize my channel if it has interruptions?
Switch to another channel and back. This often resolves brief interruptions.
How do I avoid scams and choose a legitimate AustraIPTV provider?
Check reviews, compare services, and try free trials. Always choose reputable providers that comply with the law.
Can I use my AustraIPTV subscription on multiple devices?
Yes, but only one device can stream at a time (except MAG devices which are locked).
Is my subscription active as soon as I pay?
Yes, your subscription activates as soon as you receive your activation email.
How can I check my internet speed and quality?
Use Speedtest.net. A stable 16 Mbps is required for standard streams.
What payment methods are available?
We accept PayPal, VISA, MasterCard, American Express, Skrill, Neteller, Webmoney, Bitcoin, and other cryptocurrencies.
How can I reactivate my account when it’s not working?
Check your network, restart your router/device, and ensure your account isn’t used on multiple devices at once.
Still have questions?
Our AustraIPTV team is ready to help you with any FAQ not covered above.